Assistant Manager

Assistant Manager

And Destroy Coffee & Gaming – Los Angeles, CA

Position type: Full-Time, Hourly, Nonexempt

And Destroy Coffee & Gaming is looking for an Assistant Manager who can help run a fun, welcoming café and gaming space. This is a hands-on leadership role for someone who cares about great coffee, efficient service, a strong team culture, and making regulars feel like they belong here.

You’ll work closely with the General Manager to keep the daily operation running well- from bar flow and inventory, to staff coaching, food safety, and guest experience. When the General Manager is off-site, you’ll be the person responsible for the team staying organized and running smoothly.

The goal here at And Destroy is simple: we want to serve excellent drinks, keep the café clean and well-stocked, and help make And Destroy a place people genuinely feel welcome at and want to return to… regardless of whether they are grabbing a quick coffee, getting some work done, or settling in for full night of gaming.

What you’ll do:

Lead the floor

• Act as the manager on duty when present
• Set the tone through your own work ethic: show up prepared, stay present on the floor, jump in where needed
• Help resolve guest concerns and team issues
• Communicate clearly with the team about priorities, shift expectations, menu updates, events, and operational changes
• Consistently and fairly enforce company policies, workplace expectations, and performance standards, including addressing issues directly and escalating concerns to the General Manager when appropriate.

Support and develop the team

• Coach baristas in hospitality standards, coffee quality, cleanliness
• Help train new hires so they feel supported and understand how we do things here
• Encourage a collaborative environment where team members can ask questions, share ideas, and take ownership of their work
• Help maintain consistent opening, closing, cash-handling, prep, cleaning, and general operational standards

Create a great guest experience

• Help make every guest feel welcome, whether they are a first-time visitor, a daily regular, a tabletop gamer, or someone who just wandered in for a latte
• Lead with a guest-first mindset while still protecting the pace, standards, and boundaries of the staff
• Help uphold the experience around games nights and community events so they are organized and easy for guests to enjoy
• Respond appropriately to workplace safety concerns, disruptive guest behavior, emergencies, and other operational incidents, documenting and escalating issues in accordance with company procedures.

Keep operations clean and dialed in

• Maintain food safety, sanitation, health, safety, and cleaning standards in accordance with company procedures and Los Angeles County requirements
• Help ensure that equipment, workstations, storage areas, and guest spaces in good condition
• Flag maintenance, safety, product-quality, staffing, or workflow issues before they become bigger problems

Support inventory and profitability

• Assist with receiving, organizing, counting, and ordering inventory, including café supplies, merchandise, and gaming-related products.
• Monitor inventory levels, product availability, and quality, communicating shortages or ordering needs promptly.
• Help make sure the team is using recipes, portions, prep standards, and products consistently

Help grow the business

• Support the General Manager in meeting sales, labor, service, and operational goals
• Be the eyes, ears & hands on the floor by reporting valuable guest feedback, busy periods, bestselling products, recurring issues, and any other opportunities to improve the experience for both guests and staff
• Help execute promotions, menu launches, special events, community nights, and other shop initiatives
• Bring practical ideas for improving systems, increasing sales, or making the team’s work easier
• Understand that profitability matters, but that great operations, great hospitality, and a great team are how we get there

What we’re looking for

• Minimum 2 years of leadership or supervisory experience in a café, restaurant, or comparable fast-paced hospitality environment, including shift supervision, employee coaching, and operational management.
• Strong hospitality instincts and the ability to remain professional, approachable, and decisive under pressure.
• Experience with employee scheduling, labor management, inventory control, and cash-handling procedures.
• Familiarity with POS systems, inventory management software, and Google Workspace. Experience with MarginEdge is a plus.
• Strong communication skills, organizational ability, attention to detail, and follow-through.
• Ability to provide constructive feedback, address performance concerns, and consistently enforce company policies.
• Interest in specialty coffee, food and beverage culture, tabletop gaming, and community-oriented spaces is a plus.
• A genuine interest in developing leadership skills and taking on additional responsibilities.
• Availability to work a flexible schedule, including mornings, evenings, weekends, and occasional special events.
• Valid California Food Handler Card or ability to obtain one within 30 days of hire.
• Food Protection Manager Certification preferred.
• This position requires prolonged standing and walking, frequent bending and reaching, and occasionally lifting or moving items weighing up to 40 pounds, with or without reasonable accommodation.

Compensation: $26.00-$30.00 per hour, depending on qualifications and experience. This is a nonexempt position subject to applicable overtime, meal-period, and rest-period requirements. All hours worked must be accurately recorded.

This position is classified as a supervisory management role and does not participate in the employee tip pool.

And Destroy Coffee & Gaming is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, medical condition, veteran status, or any other status protected by applicable law. Reasonable accommodations are available during the application process and employment.