Cafe Manager

Cafe Manager – La Barba Coffee & Breakfast Tacos – Salt Lake City, Utah

La Barba Coffee is a Salt Lake Specialty Coffee roaster and retailer. We strive to source and roast the highest quality specialty coffee that respects the dignity of everyone involved in getting that coffee from the farm to our customers’ cups. Our goal is to make high quality coffee approachable and exciting to a range of people with a range of tastes and coffee backgrounds. We love people and we love coffee and want to bring the two together, people and coffee, in a way that gives people more than just a hot beverage to drink. We want to impact our customer’s experience with presence and excellence, with our cafe experience fostering their presence with others, the coffee, or whatever work or leisure our coffee accompanies for them.

Mission

• Make specialty coffee approachable and exciting to those already into it as well as those to whom it is foreign.

Values

• Presence – Being fully present with whatever person or task is in front of us
• Excellence – Diligently working to do every task to the highest standard, from cleaning to brewing coffee

Position Description

The Cafe Manager works to employ La Barba’s mission and values in an individual cafe. The manager is reports to the CEO and works in close collaboration with him in the operation of the cafe. The Cafe Manager is responsible for the cafe’s day to day operations and its contribution to La Barba’s overall success as a business, an employer, and a brand.

Qualifications

• Management experience
• Food/Beverage customer service experience required
• Specialty Coffee experience and passion required

Time & Compensation

• 35-40 hrs/wk – 24-32hrs barista shifts, approx 8-16 hrs non-bar management, broader La Barba team work
• $45-62k/yr depending on experience
• Opportunity for paid time off

General Responsibilities

• Promoting and curating a staff and cafe culture that aligns with La Barba’s mission and values through leadership by example, training, and overall management of employees
• Managing individual employees to ensure they achieve standards and expectations of La Barba and encourage their growth Specialty Coffee knowledge and skill
• Managing kitchen staff to ensure they achieve standards and expectations
• Promoting a positive staff morale and favorable image in the community for the La Barba brand.
• Ensuring the cafe is providing consistently excellent coffee, food, and service, and that the environment is inviting, clean, and well supplied for the overall customer experience
• Operating the cafe efficiently so as to be in line with industry and company financial standards (COGs, labor, etc.).
• Problem solving day-to-day cafe issues
• Constantly improving personal knowledge of Specialty Coffee
• Collaborating with roastery and other cafe managers to advance La Barba’s coffee quality, presentation, and consistency
• Collaborating with CEO to discern and implement ideas for growing the cafe’s revenues

Specific Duties

• Cafe Operation and Management
• Lead by performance of barista work during scheduled shifts (approx 24-32 hours per week): provide exemplary customer experience, prepare drinks and promote coffee, prepare food items, operate point of sale, stock products, and clean cafe.
• Oversee kitchen staff and ensure tacos and food items are being produced to quality and time standards
• Manage kitchen staff schedules for prep labor and on the line labor
• Maintain knowledge of all of La Barba’s coffees, attend warehouse cuppings
• Meet weekly with CEO (and other managers at times)
• Encourage continuing education of baristas on coffee in general as well as La Barba’s specific coffees
• Supervise quality of barista work (customer service, drinks, food items, attitude, work ethic), ensuring that it represents La Barba’s brand, mission, and values
• Ensure clean, attractive, and inviting cafe environment and kitchen in accordance with and/or exceeding Salt Lake County Health Department requirements and standards
• Maintain appropriate inventory and order as necessary from La Barba roastery and vendors.
• Minimize waste and manage costs, work with CEO to ensure COGs goals are being met
• Report EOM inventory
• Monitor and manage labor levels to increase efficiency without sacrificing quality or customer experience, creating monthly employee schedule by 24th of prior month
• Maintain schedule of preventative maintenance on all equipment, and ensure that all equipment is in proper working order, notifying CEO of maintenance needs
• Troubleshoot small repairs and work with CEO toward a resolution on larger repairs. Notify CEO on all repairs or issues
• Notify CEO on all staffing and other cafe issues (even when you’ve resolved them)