Website Dolce Neve, Inc.
Dolce Neve, Inc. is seeking to hire a Specialty Coffee & Espresso Equipment Field Service Technicians for our team in the San Francisco Bay Area!
For the past 25 years we have been working and growing with the Specialty Coffee Industry throughout the Greater San Francisco Bay Area. We repair and install Coffee & Espresso Equipment, Water Filtration Systems, and are a Wholesale Equipment Provider. Our home office is open throughout the week to service Bay Area commercial and home equipment and to dispatch Our Coffee & Espresso Equipment Service Technicians to retailers, restaurants, offices, and residential customers throughout Northern California.
Qualifications we desire in an Espresso / Coffee Equipment Service Technician
Specialty Coffee & Espresso Equipment Service Technicians are unique in their class. We spend many months training in the Field, In-House, and at Manufacturer Trainings. We prefer candidates with Specialty Coffee Experience
Our employees have come from a wide skill-set- Veterans of the US Military, HVAC, Electrical Mechanics, and Motorcycle Mechanics, Baristas, and Culinary Arts.
We are willing to train passionate and mechanically inclined individuals with a curious mind for the Specialty Coffee experience and motivation to grow further in our industry!
We will consider hiring Coffee / Espresso Equipment Service Technicians with the following skills/experience
• Excellent Customer Service Skills
• Food & Beverage Industry Experience
• Strong Electrical / Plumbing Experience
• Strong Troubleshooting and Mechanical Skills
• Good Driving Record
• Smart Phone & Computer Literacy
• Good Time Management
• Ability to Work Independently in the Field and as Part of a Team
• Ability to Perform Well in Stressful Situations with a Sense of Urgency
Dolce Neve Coffee & Espresso Equipment Service Technicians Responsibilities
Coffee & Espresso Equipment Service Technicians are dispatched from their homes to their customers at the beginning of the work day to serve clients all over the San Francisco Bay Area. Technicians work in a region close to their home and in conjunction with our team to support other Service Technicians. Technicians troubleshoot and repair Coffee and Espresso Equipment on-site at our customers’ locations and sometimes in our Petaluma warehouse. They drive a company vehicle stocked with a full-inventory of parts and are dispatched by our office via an iPhone App to customers’ locations. They provide excellent customer service, expert Espresso & Coffee Equipment repairs, Specialty Coffee Product knowledge, and invoice customers in the field by their iPhone apps.
Coffee & Espresso Equipment Service Technician Work Schedule
Normal business hours are 8:30-5pm, Mon-Fri, but our Coffee & Espresso Equipment Service Technicians are often helping customers with emergencies before or after hours and must have a flexible schedule that includes a rotating on-call schedule.This is an hourly position with overtime potential. Most of our Coffee & Espresso Equipment Service Technicians work between 35-50hrs per week. The Specialty Coffee Industry continues to grow and is an exciting industry to be a part of.
Coffee & Espresso Equipment Service Technician Benefits
• Paid Holidays
• Company Paid Medical, Dental, and Vision
• PTO Program
• Company Issued Service Vehicle, iPhone, and Field Service Technician Uniforms
Important – If you do not have specific industry experience, please explain how your experience and skills will translate to this position as a Specialty Coffee Field Service Technician.
Thank you for your interest in working for Dolce Neve and the exciting Specialty Coffee Industry! We look forward to learning more about you.
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